Shipping policy
Shipping Methods by Destination Country
Shipping methods vary depending on the destination country. If you're purchasing for a specific date thatβs approaching quickly and are concerned about timely delivery, we recommend reaching out to us through the contact form for assistance.
Canada
For the best value for our Canadian customers, we ship lightweight orders via untracked Canada Post. Delivery times are typically 3-5 business days for customers on the west coast and 5-10 business days for those on the east coast. Canada Post has consistently provided reliable service with no lost shipments. For heavier orders, we use a courier with tracking. Customers opting for express shipping will have their orders shipped via the fastest available courier, with the shipping cost not exceeding the price paid for the upgrade.
USA
We ship packages via Stallion Express or ChitChats, specialized courier services for cross-border ecommerce. The last mile delivery will be handled by the most economical courier or USPS at the time of shipment. Customers who choose express shipping will receive the fastest available service, with the shipping cost not exceeding the price paid for the upgrade.
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